Train travel is a seamless service that allows people to move from one place to another swiftly; some of the train operators in the UK leave no stone unturned to make passenger journey an incredible experience – whether travelling on daily basis or occasionally. C2c is one of such rail service provider; the award-winning operator offers train travel between Fenchurch Street and Basildon, Southend and Grays.
C2c rail service has operated under various names since it first commenced its services in the 1850s. The operator serves 26 stations in East London and South Essex. It has been applauded for its commendable services in the industry – C2c was named Passenger Operator of the Year at the National Rail Awards in 2015. It was also honored as London’s best commuter operator in Which? magazine’s 2015 survey of rail companies.
C2c puts customers at the highest pedestal. They think of customer welfare in everything they do as a rail service provider.
C2c’s web portal - www.c2c-online.co.uk - is a user friendly one. C2c tickets can be booked online by easily feeding in destination and travel dates. The web interface is secured to make payments online. The rail operator offers an array of services like-
Downloading C2c live app makes your travel planning even smoother. The mobile application – available on Google Play store and Apple App store – helps you make an informed decision about your travel. The app allows you a lot more while you are on the go – it helps you buy train tickets, make travel bookings in advance, give real time information on travel disruptions, sends notifications and alerts when tickets are up for advance booking, track trains – it just keeps you updated whilst on the move. You can even save three of your favourite destinations on the app – then you can quickly refer to your regular journeys and have best fares on them.
You can even download C2c timetables to be sure of your departures and arrivals, stations and timings. Availing cheap train tickets add all the more delight to your travel plans. You can make advance bookings, use smart card or opt for non direct trains to make your train travel an economic one. They send you live alerts for the train bookings made.
C2c also keeps offering various deals and packages to keep its customers coming for more. For instance, they made mothers’ travel free for a day. You automatically get repaid if a C2c train gets delayed. The website keeps updating information on various destinations that help tourists and travelers in a big way. Hence, all in all, C2c tries to be a complete package for a seamless train travel to make your journey a fruitful one. You can contact their friendly customer support desk or connect with them via Facebook, Twitter and Instagram for any queries or feedback or complaints.